SUPPORT
Support
Answers to common questions and how to reach us.
Contact us
Email us with any questions (we reply within a few business days). Please include your device (iPhone / iPad / Mac), OS version, and what happened.
Frequently asked questions
What can I import? ＋
PDF, images/screenshots (OCR), CSV, and text—including a dedicated flow for IT-exam question sets.
Sync isn't working? ＋
Make sure each device is signed in to the same Apple ID with iCloud enabled. Sync resumes automatically once you are back online.
How do I restore my purchase? ＋
It's a one-time purchase, so there's nothing to cancel. After reinstalling or switching devices, use Restore Purchases to restore the purchase tied to the same Apple ID.
Refunds ＋
Purchases are handled by Apple. Request refunds at reportaproblem.apple.com.
Export or delete my data? ＋
You can export all your data or delete it entirely from the app settings.